The Central Bank recommended that insurers of liability of tour operators take into account medium-term factors of development of clients’ business

The Central Bank recommends that insurance companies make a balanced decision when considering the issue of concluding a tour operator’s civil liability insurance contract for fulfilling obligations to customers for a new period, the regulator said in a published information letter.


According to the Central Bank, insurers need to take into account not only the current state of affairs of tour operators, but also factors that affect not the medium-term perspective of doing business. Among such factors are the assessment of “the prospects for continuing activities in the medium term, the ability and intention of the owners to support the tour operator, as well as factors such as the history of cooperation with the tour operator, his experience in the field of tourism, the business reputation of the tour operator and other factors.” All this should be taken into account when deciding on the possibility of concluding an insurance contract “and the amount of the insurance rate,” the Central Bank said.

Кроме того, регулятор напомнил страховщикам, что закон “Об организации страхового дела в Российской Федерации” допускает вариант заключения договора на условиях сострахования, что смягчает риски.

The Central Bank also noted in the recommendations that according to the law on tourism activities, an insurance policy is one of the possible mechanisms for tour operators to provide financial guarantees for the fulfillment of obligations to customers. According to the law, an alternative can be the purchase of a bank guarantee or the formation of a monetary fund on our own.

At the same time, the Central Bank recognizes that “this type of insurance has a high social significance” and that the bank “receives applications from tour operators” related to the conclusion of civil liability insurance contracts.

Ka explained to Interfax a source in the tour operator’s liability insurance market that “insurers were previously reluctant to insure the risks of tour operators, considering their activities opaque, and the regulation of the industry was insufficient. Now they are even more afraid of prolonging contracts with tour operators for next year, fearing a wave of bankruptcies.”

“This will happen after the fulfillment of the obligations postponed by tour operators during the crisis is in demand by tourists when foreign travel is resumed. Funds not always paid for hotels and other partners are safe and sound. Not all hotels will resume work, not all tour operators will be able to fully recover and continue work.
The insurers assess the risks of the tourism industry as extremely high, – said the source of the agency. – In the outgoing year, insurers tried to initiate amendments to the legislation on tourism activities, they proposed to form by the operators themselves an additional industry stabilization fund at the expense of deductions from all market participants. However, these proposals were not supported. Everything remains the same. ”

According to the source, the overwhelming majority of tour operators this year have formed financial guarantees for their obligations through the purchase of liability insurance policies. The purchase of bank guarantees is several times more expensive, and the creation of individual reserve funds requires money that is not available.